Billing Terms and Conditions

Last Updated: 4 June 2026

The Billing Terms and Conditions document outlines the payment and billing practices for Nufrena.

1. Accepted Payment Methods

 

At Nufrena, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB, and UnionPay.
  • Digital Wallets and Express Checkout: Apple Pay, Google Pay, PayPal, and Shop Pay.

The payment methods available to you may vary depending on your location, device, browser, and the options shown at checkout.

All payments are processed in Canadian Dollars (CAD).

 


2. Payment Processing


  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

 


3. Pricing & Currency


  • All prices listed on the Nufrena website are in Canadian Dollars (CAD).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

 


4. Secure Payment Processing

 

The Nufrena store uses SSL encryption and trusted payment gateways to ensure your transactions are secure. 

We do not store your credit card or payment details.

 


5. Refunds & Chargebacks

 

Refunds are processed according to our Return Policy.

Unauthorized chargebacks will be disputed. If you experience any issues, please contact us first at info@nufrena.com.

 


6. Fraud Prevention

 

Nufrena reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.

Additional identity verification may be requested for high-value transactions.

 


7. Changes to This Policy


We reserve the right to update this Billing Terms & Conditions policy at any time. Any changes will be reflected on this page with a revised Last Updated date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy. 

 


8. Contact Us

 

Contact Information:

Store Name: Nufrena

Address: 4105 Allan Cres SW, Edmonton Alberta T6W2J9, Canada

Email: info@nufrena.com

Phone: +17804439950

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)

We do our best to reply to your e-mail within 1–2 business days.